Digital Twin Integration in Building Lifecycle Management
Corresponding author: iam@romanvlasov.com
Abstract
The object of this study is the application of digital twins in buildings across different stages of the lifecycle, including design, construction, and operation of residential and commercial properties. The purpose of the research is to summarize international experience in implementing digital twin technologies in the construction industry and to assess their impact on building performance and sustainability.
The methodology is based on a comparative case study analysis of projects from Europe, the United States, Russia, and Asia, utilizing official standards, peer reviewed academic publications, and the author’s own field research.
Key results include the identification of significant benefits such as reduced energy consumption of up to 30 percent, lower operational costs, and improved safety. These outcomes are demonstrated in projects including the Sampo residential building in Finland and the Keppel Bay Tower in Singapore.
The novelty of the study lies in the systematization of global practices and the formulation of a typology of digital twin applications across different regions and building functions. The study highlights that while digital twins represent a promising tool for sustainable construction, their adoption is constrained by the lack of unified standards, high implementation costs, and a shortage of qualified personnel.
Keywords
digital twin, information modeling, BIM, building operation, energy efficiency, smart city, property management
1. Introduction
A digital twin of a building is a virtual model of a physical asset that is integrated with it through real time bidirectional data exchange [18]. According to the Russian national standard GOST R 57700.37-2021, a digital twin is defined as a system that includes a digital model of a product and information connections with the physical object, ensuring their coordinated operation [1]. In construction, a digital twin of a building typically combines an informational three dimensional model, for example based on BIM technology, with data from sensors and building management systems.
This approach enables real time visualization of the building’s current condition and analysis of its behavior across various operational and design scenarios. Xu C. et al. [22] present a comprehensive framework for a digital twin in smart construction, demonstrating how the synergy of BIM, sensor data, and analytical modules can provide intelligent automation of processes on construction sites.
The concept of the digital twin emerged at the intersection of BIM technologies, the Internet of Things, and real time data. In the construction industry, digital twins have evolved from traditional building information modeling, extending it with components of monitoring and simulation during the operational phase. While conventional BIM provides a largely static representation of a building, a digital twin represents a continuously updated model that reflects real world data about the asset and its environment [19].
As a result, the digital twin becomes a dynamic data driven decision making tool rather than a static information repository. A detailed review of approaches to integrating BIM and digital twins in lifecycle management is provided by Zhang Y., Zheng Y., and Li Q. [20], who emphasize the transition from static models toward adaptive digital environments for real time asset management.
The implementation of digital twins in construction is driven by the need to enhance efficiency at all stages of the building lifecycle, including design, construction, operation, and renovation. A comprehensive overview of current research and practices in this field is presented by Sadeghi M. et al. [23], who analyze key directions, classifications, challenges, and future development perspectives.
The primary advantage of a digital twin lies in its ability to integrate heterogeneous data, including design, economic, and operational information, into a unified system. As shown in the review by Opoku D.-G. J. et al. [24], the integrative capabilities of digital twins are applied across a wide range of construction processes, from planning and monitoring to lifecycle management and sustainability strategies.
Such integration ensures end to end transparency and control. The digital twin allows for early detection of design conflicts, optimization of construction schedules, and, during the operational phase, real time monitoring of resource consumption, structural condition, equipment performance, fault prediction, and maintenance planning. In recent years, governments and corporations worldwide have actively invested in the development of building digital twins. According to McKinsey, the global market for digital twin technologies is growing at approximately sixty percent annually and is projected to reach nearly seventy billion US dollars by 2027 [6]. This trend highlights the strategic importance of digital twins for the construction and real estate industries.
2. Methods
This study employs a qualitative research approach based on the analysis of specific digital twin implementation projects in which the author directly participated. The research design follows the case study method, which is a well established scientific methodology focused on the comprehensive collection, analysis, and interpretation of information related to individual cases.
The empirical foundation of the research is derived from the author’s professional project experience. No surveys, laboratory experiments, or computational simulations were conducted. Instead, the study relies on an in depth analysis of existing projects to identify underlying patterns and recurring characteristics of digital twin adoption. The multiple case study design enables contextual understanding of digital twin implementation under real world conditions and reflects insights from professional practice.
Several widely accepted qualitative analytical methods were applied to process both project materials and external sources.
- Content analysis. A systematic content analysis was conducted on project documentation and relevant academic literature. This method enabled the structuring of fragmented project descriptions and the extraction of key performance indicators for further interpretation. The application of consistent evaluation criteria reduced subjectivity and enhanced the reliability of the results.
- Thematic coding. To analyze unstructured qualitative data, thematic analysis was applied. This method identifies recurring topics, concepts, and semantic patterns within the data. The approach combined inductive identification of themes emerging from empirical materials with deductive validation against theoretically expected categories. Thematic coding supported deeper interpretation of project data and the identification of critical factors and emerging trends.
- Comparative analysis. The outcomes of individual case studies were examined using comparative analysis, which focuses on identifying similarities and differences among objects belonging to the same class. In this study, comparison of digital twin projects revealed common implementation patterns as well as unique project specific features. This approach is widely used in digital technology research, including assessments of digital twin maturity across technology adoption frameworks such as Gartner’s hype cycle.
The combined application of these methods ensured robust data validation and improved the reliability of the findings. Content analysis provided a structured quantitative qualitative foundation, thematic coding revealed semantic depth, and comparative analysis synthesized individual observations into broader insights.
This triadic methodological framework is aligned with best practices in professional and applied research. It strengthens the credibility and validity of the study while minimizing subjective bias and interpretative uncertainty, ensuring that the results are grounded in rigorous and verifiable analytical procedures.
3. Scientific Novelty
This research presents a comprehensive contribution to scientific knowledge that combines content based and methodological innovations. First, the study provides an interdisciplinary synthesis of international practices in the application of digital twins in the building sector, taking into account regulatory frameworks, levels of technological maturity, implementation objectives, and stages of the building lifecycle.
For the first time in Russian academic literature, a systematic attempt is made to classify and compare global experience across both regional and functional dimensions. Initiatives from the European Union, the United States, Asia, and Russia are analyzed in terms of practical outcomes, institutional conditions, and technological advancement. This approach enables the identification of distinct national models of digitalization in capital construction and the delineation of key development trajectories. A consolidated overview of current practices and challenges related to digital twins in construction is also discussed by Opoku D.-G. J. et al. [24].
Second, the study introduces a functional typology of benefits associated with digital twin implementation, encompassing areas such as energy management, predictive maintenance, operational safety, and integration with urban management platforms. This typology is derived from systematized operational data, including evidence from the author’s own project experience. The empirical grounding of the analysis allows the research to move beyond abstract generalizations and to formulate reproducible conclusions regarding the impact of digital twin technologies on building performance.
Third, the scientific novelty is reinforced by the combined application of established qualitative research methods, namely thematic analysis, content analysis, and comparative synthesis, specifically adapted to the study of digital twin technologies. This methodological integration enabled the aggregation of fragmented sources and the identification of structural patterns emerging from real world implementations. Particular emphasis is placed on managerial and operational implications, with digital twins examined not merely as visualization instruments but as integrated systems for lifecycle management of built assets.
Fourth, the research conceptualizes a shift in the understanding of digital twins from a supportive component within BIM workflows to an independent, platform based system capable of synchronizing design intent, physical assets, and infrastructure data at the scale of buildings, districts, and entire cities. From this perspective, the digital twin is positioned as the core digital counterpart of a building within the broader smart city ecosystem, rather than as a static engineering model. This represents a substantive methodological expansion of existing conceptual frameworks.
In this context, the article not only systematizes the current state of digital twin technologies but also establishes a foundation for their reinterpretation as a tool for integrated lifecycle management and platform based coordination in urban digital transformation. The findings may serve as a reference for the development of digital twin standards and as a practical guide for technology developers, real estate professionals, regulators, and municipal authorities involved in decision making and large scale deployment of such systems.
4. Results and Discussion
4.1 Global Adoption of Building Digital Twins
Europe: National Initiatives and Pilot Projects
European countries are among the global leaders in the development of digital twin technologies in the construction sector. Across the European Union, progress is largely driven by policy programs focused on digitalization and sustainable development. In the 2020s, the United Kingdom launched the National Digital Twin programme, aimed at creating an ecosystem of infrastructure related digital twins based on the Gemini principles of transparency, trust, and value [15].
At the European Union level, the European Commission supports research initiatives demonstrating the impact of digital twins on building energy efficiency and environmental performance. One example is the SmartWins project, coordinated by a consortium of European universities and companies [16]. This project involves the creation of digital twins for representative building types by integrating IoT data, BIM models, and lifecycle analysis. The objective is to improve energy efficiency through real time monitoring, comparison with design benchmarks, and identification of potential energy savings.
Digital twin models developed within these initiatives also enable the linkage of operational and embodied carbon emissions, supporting compliance with European climate policy instruments such as the Energy Performance of Buildings Directive.
Finland provides a notable national case. In the city of Tampere, the EU funded STARDUST project led to the construction of the Ilokkaanpuisto residential district, featuring energy efficient housing supported by digital twins. Three dimensional models were integrated with an IoT platform that allows residents to monitor water and heat consumption through a mobile application, while property managers use the system for remote monitoring of building systems. The pilot demonstrated a reduction in central heating consumption of 8.4 percent and a decrease in utility costs of 18.6 percent [7].
On the regulatory side, Finnish building codes introduced in 2024 require construction product documentation to be stored in digital form. This requirement effectively mandates the use of digital building models and supports the adoption of digital twins for lifecycle data management.
In Helsinki, a broader urban scale digital ecosystem has been under development since 2016 through the Helsinki 3D+ initiative. The project includes a digital twin of the Kalasatama district based on CityGML models and live data streams. The model is used for solar potential analysis, microclimate evaluation, and infrastructure planning, with participation from municipal agencies and residents. The data is publicly accessible for analysis and review [9].
Across Europe, digital twin adoption is primarily motivated by energy performance and sustainable urban development goals. Government initiatives are complemented by private sector investment. Major engineering and development companies such as Skanska, Siemens, and Schneider Electric invest in digital twin platforms and report reductions in operational costs and improvements in tenant services. According to McKinsey, approximately 70 percent of chief technology officers at large European firms are actively exploring or investing in digital twin technologies [6].
Europe is also advancing interoperability and open data standards. In 2020, buildingSMART International and the Digital Twin Consortium signed a memorandum of understanding aimed at harmonizing data protocols and enabling integration between BIM and digital twin models using IFC based standards [14]. This collaboration seeks to improve cross platform interoperability and support large scale deployment in the construction industry.
United States: Industry Driven Growth and Consortium Initiatives
In the United States, the development of building digital twins is primarily driven by private industry and supported by professional consortia. At the federal level, there is no dedicated national program for digital twins in construction, although several government agencies have examined standardization and implementation issues. The National Institute of Standards and Technology and the Government Accountability Office have published studies addressing digital twin applications across multiple sectors [4][13].
The Government Accountability Office defines a digital twin as a virtual representation of a physical object, process, or system that is used to simulate how changes affect real world behavior [13]. These reports emphasize potential benefits for design and operational efficiency while also highlighting challenges related to cybersecurity and data privacy.
A major catalyst for adoption is the Digital Twin Consortium, established in 2020 under the Object Management Group. The consortium includes U.S. based corporations such as Microsoft, Dell, GE, and Autodesk, as well as academic institutions [14]. Its work focuses on developing shared terminology, reference architectures, and practical guidelines for digital twin implementation in smart buildings and infrastructure systems.
In commercial real estate, building owners increasingly deploy digital twin platforms to support property management. Solutions offered by companies such as Johnson Controls integrate digital twins with building management systems and IoT sensors, enabling real time monitoring of indoor climate, energy consumption, and security conditions. These systems provide facility managers with actionable operational data and support rapid response to deviations.
The construction of One World Trade Center in New York illustrates early adoption of advanced digital modeling. BIM was used extensively to coordinate structural and mechanical systems and to manage construction sequencing in a constrained urban environment. Following completion, the BIM model served as the foundation for computer aided facility management, supporting long term operation and maintenance.
The U.S. approach emphasizes business value and return on investment. Industry reports indicate that investments in BIM and digital twins reduce downtime and improve operational efficiency. Autodesk reports a sharp increase in demand for remote building management, accelerating the adoption of digital models in commercial buildings and utility infrastructure [5]. By 2028, the U.S. digital twin market in construction and industry is expected to exceed 85 to 90 billion US dollars [5].
Russia: Information Modeling and Regulatory Framework
In the Russian Federation, the adoption of digital twin technologies in construction forms part of the national digitalization strategy for the industry. The technological foundation is information modeling technology, known as TIM, which became mandatory for state funded construction projects in 2022. The legal definition of a building information model was introduced in 2019 through Federal Law No. 151, establishing a basis for future digital twin integration.
In September 2021, the Federal Agency for Technical Regulation and Metrology approved the national standard GOST R 57700.37-2021, which defines digital twins and specifies requirements for data structure and lifecycle management [1]. Although initially developed for mechanical engineering, the standard provides a formal framework applicable to construction.
The Ministry of Construction of the Russian Federation identifies digital twins as a cross cutting technology for improving sector efficiency. National initiatives include the development of a unified information system for urban planning and standardized platforms for storing and exchanging building models.
Practical applications are emerging among large public and corporate clients. Rosatom deploys sensor integrated digital models to monitor equipment condition and support predictive maintenance. At the urban scale, the Digital Twin of Moscow project integrates building and infrastructure models with geospatial data to support planning, construction oversight, and municipal management.
At the building level, digital twins are primarily applied during construction. Leading developers such as PIK, Etalon, and MR Group use BIM based models to optimize scheduling and cost control. In industrial construction, Gazprom Neft employs digital twins of refinery infrastructure, achieving accident reduction and maintenance efficiency gains of 10 to 15 percent through predictive strategies.
Russia’s primary objectives include cost reduction, safety, and operational efficiency. Challenges remain in the form of limited regulatory guidance for operational use, workforce shortages, and regional budget constraints. Nevertheless, policy targets indicate that by 2030 a substantial share of buildings and infrastructure assets will be managed using digital passports or digital twins across their lifecycle.
Asia: Smart Cities and Large Scale Digital Twins
Asia demonstrates a large scale and integrated approach to digital twin adoption, particularly in Singapore, China, and Gulf states. Singapore is a global pioneer through the Virtual Singapore initiative, a highly detailed digital twin of the entire city state [10]. The platform integrates data from multiple government agencies and supports applications such as traffic simulation, urban planning, microclimate analysis, and climate adaptation.
China has promoted the concept of the digital twin city since 2018, beginning with the Xiong’an New Area [11]. In Shanghai, detailed urban models developed by private firms support real time visualization and smart city operations. Similar initiatives exist in Beijing, where digital twins are integrated with traffic and monitoring systems.
At the building scale, the Keppel Bay Tower in Singapore represents a leading example of digital twin application in energy efficient retrofitting. The digital twin enabled real time monitoring of energy systems and contributed to a 30 percent reduction in energy consumption, including significant savings in lighting and HVAC performance [12].
In the Gulf region, digital twins are integrated from early design stages in mega projects such as large skyscrapers and planned cities. These initiatives require advanced cloud computing and distributed data processing due to their scale and complexity.
Across Asia, priorities focus on scale, integration, and measurable value creation. National strategies such as Singapore’s Smart Nation and China’s smart city programs explicitly position digital twins as governance tools. Analysts predict that the Asia Pacific region will become the largest market for digital twins, surpassing Europe and North America in adoption rates within the next decade.
4.2 Advantages and Future Potential of Building Digital Twins
The implementation of building digital twins provides substantial advantages across all stages of the building lifecycle, from early design and construction to long term operation and asset management. The analyzed case studies and literature sources indicate that digital twins function as an integrative platform that enhances efficiency, transparency, and decision making.
- Improved design and construction efficiency. Digital twins, implemented through advanced BIM based models, support collaborative workflows, reduce design errors, and minimize rework. Automated clash detection between engineering systems, evaluation of alternative layouts, and cost impact analysis improve design quality at early stages. Virtual construction simulations using four dimensional and five dimensional modeling optimize logistics and coordination of on site activities, reducing conflicts during execution. Case studies such as The Shard, the Museum of the Future, and One World Trade Center demonstrate that early detection of issues through digital modeling can shorten construction timelines and reduce overall project costs. Ding L. et al. [21] show that digital twins applied to quality control enable real time tracking of deviations from design and early detection of construction defects. Wang X. et al. [27] further demonstrate that integration with cyber physical systems allows synchronized coordination between digital models and physical construction actions.
- Lower operational costs and improved resource efficiency. During the operational phase, digital twins provide measurable reductions in energy consumption and maintenance expenses. By integrating data from building management systems, utility meters, and sensor networks, the digital twin delivers real time visibility of electricity, heating, and water usage. This enables identification of inefficiencies and adjustment of system schedules based on actual demand patterns. Empirical studies indicate that adaptive control strategies supported by digital twins can reduce energy consumption by 10 to 30 percent.
- Predictive maintenance and asset reliability. Digital twins support predictive maintenance by continuously analyzing condition data from critical equipment such as elevators, pumps, and HVAC systems. Instead of time based maintenance schedules, condition based strategies are enabled through anomaly detection and performance trend analysis. Chong H.-Y. et al. [25] emphasize the role of digital twins in strategic asset management under uncertainty and progressive wear. In practice, AI supported forecasting tools identify potential failure risks and recommend preventive interventions. For example, implementation of the PARA OS platform in a Cairo office building improved system reliability and eliminated unplanned outages.
- Enhanced indoor comfort and environmental control. Digital twins continuously monitor indoor environmental parameters including temperature, humidity, carbon dioxide concentration, and lighting levels. When deviations from comfort thresholds occur, the system automatically adjusts equipment settings or alerts facility personnel. This approach supports occupant health, comfort, and productivity while reducing unnecessary energy use. Lu Q. et al. [26] note that post occupancy data collected through digital twins enables fine tuning of building systems and long term performance optimization.
- Improved safety and risk management. In the construction phase, digital twins are used to simulate emergency scenarios, evacuation routes, and compliance with safety regulations. During operation, they integrate data from security systems, fire protection infrastructure, and video surveillance. In emergency situations, the digital twin visualizes hazard zones and evacuation paths and supports coordinated response actions. Digital environments also provide a safe platform for staff training and scenario testing without disrupting real world operations.
- Management transparency and data driven decision making. Digital twins provide stakeholders such as owners, operators, and public authorities with real time access to performance data. Developers can monitor occupancy patterns and usage trends to refine property management strategies, while municipalities equipped with district level digital twins can make more informed decisions related to infrastructure development and urban planning. This capability supports the broader smart city paradigm and enables evidence based governance.
Overall, the future potential of building digital twins lies in their ability to function as an integrated decision support system that connects design intent, physical assets, and operational data. As standards mature and implementation costs decrease, digital twins are expected to become a foundational component of sustainable building management and urban digital transformation.
4.3 Future Outlook
Digital twin technologies are evolving rapidly. In the coming years, closer integration between building digital models and urban platforms is expected, including the incorporation of external data sources such as weather services and utility grids. This integration will enable buildings to anticipate external conditions, for example by preparing HVAC systems in advance of storms or heatwaves based on predictive analytics.
Artificial intelligence and machine learning are expected to become integral components of digital twins, enabling autonomous forecasting, optimization, and decision support with minimal human intervention. One emerging concept is the interconnection of digital twins, where individual building models are linked into a shared ecosystem for real time data exchange. In such an environment, offices, residential complexes, power plants, and transportation hubs within a city interact through their respective digital counterparts.
For example, a building may reduce electricity consumption during peak load periods in response to signals from the power grid or adjust elevator operation schedules based on energy availability. These coordinated interactions enhance the resilience and efficiency of urban systems as a whole. Chong H.-Y. et al. [25] note that a key development direction lies in expanding asset management capabilities, including ownership cost prediction, automated maintenance, and strategic decision support for property operations.
Standardization will play a critical role in future adoption. International organizations such as ISO and IEC are actively developing unified standards for digital model representation and data exchange. As a result, equipment manufacturers are increasingly expected to provide digital passports for seamless system integration, while software platforms are becoming more interoperable.
By 2030, digital twins may become as essential as traditional technical passports, with each building project incorporating a digital version from the earliest design stages. This digital model would then be transferred to facility management teams and continuously maintained throughout the asset lifecycle. Such a digital thread approach enables uninterrupted information flow from design and construction to operation and renovation.
Another promising direction is the integration of digital twins with virtual reality and augmented reality technologies. These solutions allow personnel to visualize hidden building systems through augmented interfaces or receive real time guidance during facility inspections. Virtual reality environments also enable remote audits and inspections based on accurate digital representations, reducing the need for physical site visits.
In summary, the future of building digital twins points toward smarter, more sustainable, and more manageable built environments. Digital twins align closely with digital transformation strategies and global sustainability goals. Ultimately, they are expected to form the foundation of digital cities, where each urban component is represented in the digital domain to support efficient and coordinated governance.
4.4 Challenges and Limitations of Implementation
Despite significant progress in the development of digital twin technologies, several unresolved issues continue to limit their widespread adoption. Sadeghi M. et al. [23] identify persistent challenges related to standardization, implementation costs, data quality, and organizational readiness. The following factors represent the primary barriers to large scale deployment of building digital twins.
- Lack of standardized protocols and interoperability. There is currently no universal standard for data exchange between digital building models. Formats such as IFC, CityGML, and proprietary platform specific structures often lack compatibility, complicating system integration. Although collaborative initiatives by buildingSMART and the Digital Twin Consortium are ongoing [14], concerns remain regarding vendor lock in and long term data migration. Interoperability across different asset types also requires shared semantic frameworks, which are still under development.
- High initial implementation costs. Digital twin deployment requires substantial investment in software platforms, sensor infrastructure, computing resources, and workforce training. For small and medium sized organizations, these costs may outweigh perceived short term benefits. Integration with legacy IT systems can further increase expenses. A phased implementation approach beginning with pilot systems, such as HVAC optimization, is widely recommended to demonstrate value before full scale rollout.
- Skills shortage and organizational inertia. Effective digital twin implementation requires interdisciplinary expertise spanning data analytics, system integration, and building engineering. Many facility management teams lack these competencies, and retraining efforts can be time consuming and costly. Organizational resistance to change further slows adoption, particularly in conservative or risk averse environments.
- Data availability and data quality. Digital twins depend on continuous streams of accurate and comprehensive data. However, many existing buildings lack complete BIM documentation or adequate sensor coverage. Even when models exist, maintaining synchronization with physical assets is challenging. Data collection, cleaning, and validation can account for a substantial share of project effort. Inconsistent or incomplete data may lead to unreliable model outputs.
- Cybersecurity and privacy risks. As centralized platforms managing critical building systems, digital twins present attractive targets for cyber threats. Unauthorized access could disrupt building operations or expose sensitive data. Robust cybersecurity measures including encryption, access control, and regular audits are essential. In addition, compliance with data protection regulations is required when digital twins collect occupant related data.
- Scalability and performance constraints. While managing a digital twin for a single building is technically feasible, extending this approach to large campuses or city scale environments introduces significant computational challenges. High data volumes, real time processing requirements, and complex three dimensional visualization demand advanced infrastructure. Cloud computing, distributed architectures, and edge processing offer solutions but increase system complexity and cost.
Despite these limitations, there is a clear trend toward overcoming implementation barriers. Improvements in software maturity, growing availability of best practice case studies, and increased professional expertise are accelerating adoption. Importantly, digital twins should be understood not as one time implementations but as long term organizational processes.
Successful adoption strategies typically begin with a clearly defined business objective, such as reducing energy consumption or minimizing equipment downtime. Building the digital twin around a specific measurable goal facilitates justification of investment and supports gradual expansion. A phased implementation strategy that incrementally scales functionality while developing internal expertise has proven to be the most effective approach.
In conclusion, although challenges remain, they are not insurmountable. Evidence from early adopters indicates that long term operational and strategic benefits outweigh initial costs. As implementation experience grows and technologies mature, digital twins are expected to become standard components of building development and operation, comparable in importance to automation and control systems today.
5. Case Studies: Digital Twins in Residential and Commercial Buildings
5.1 Case Study: Digital Twin for a Residential Building (Sampo, Tampere, Finland)
A representative example of digital twin implementation in the residential sector is the Sampo building located in Tampere, Finland. Completed in late 2020, the project integrates a building digital twin designed to serve both residents and property management. The development was carried out by the construction company Skanska within the framework of the European STARDUST smart city initiative [2].
Solution Overview
A three dimensional information model of the building was created during the design phase and included all structural elements and engineering systems. During construction, the model was enriched with data on installed materials and equipment. After commissioning, the model evolved into a full digital twin connected to real time operational systems.
Sensors were installed in each apartment and at key infrastructure nodes to measure temperature, humidity, water consumption, and heat usage. The data is transmitted to a web based platform accessible to residents and maintenance personnel. Through a mobile application or web interface, residents can monitor indoor climate parameters and resource consumption in real time. The platform also provides access to digital documentation for individual units, including layouts, material specifications, and operating manuals.
Property management personnel access technical data for the entire building through the same platform. Alerts are automatically generated in cases such as leaks, abnormal temperature deviations, or equipment malfunctions. Data from elevator systems, heating plants, and ventilation units is fully integrated, enabling remote monitoring and proactive maintenance. Embedded technical documentation allows technicians to identify required components and tools in advance, increasing the likelihood of resolving issues during the first service visit.
Benefits and Early Results
For residents, the digital twin provides transparency and control over resource consumption, contributing to increased awareness and comfort. Planned extensions include interactive recommendations, such as identifying compatible replacement components for lighting fixtures, reducing errors and unnecessary effort. Maintenance requests can be submitted and tracked directly through the platform.
From the property management perspective, the primary benefits include improved maintenance efficiency and proactive issue detection. Skanska reports reduced response times and the ability to resolve technical issues before residents submit complaints. One early success involved identifying and correcting a heating imbalance across the building using microclimate monitoring data.
The project aligns with forthcoming Finnish regulations requiring digital documentation of installed building products. The digital twin functions as a centralized lifecycle data repository, positioning the Sampo project as a model example of regulation driven innovation in residential construction.
Overall, the Sampo case demonstrates that digital twins provide tangible benefits even in traditionally conservative residential housing. Increased data transparency strengthens trust between tenants and property managers and supports a shift toward proactive maintenance. Skanska has announced plans to replicate this approach in future developments, while collaboration with the city of Tampere and local universities highlights the value of multi stakeholder involvement.
5.2 Case Study: Digital Twin of a Commercial Building (Keppel Bay Tower, Singapore)
Keppel Bay Tower is an 18 storey office building in Singapore originally constructed in 2000. Between 2018 and 2019, the building underwent a major retrofit aimed at reducing energy consumption and demonstrating the feasibility of sustainable modernization. In 2020, the project achieved Singapore’s first Zero Energy Building certification. A core component of this achievement was the implementation of a building digital twin.
Solution and Technologies
The retrofit included the installation of intelligent LED lighting with occupancy sensors, high efficiency chillers and ventilation systems, and photovoltaic panels on the roof and façade. To coordinate these systems, Keppel partnered with Johnson Controls to develop a digital twin integrating a BIM based 3D model with real time data from approximately 1,200 sensors distributed throughout the building.
The digital twin monitors lighting levels, occupancy, zone based air temperature, and electricity consumption across major systems including HVAC, elevators, and office equipment. The platform functions as a centralized operational dashboard. Machine learning algorithms analyze historical and real time data, detect anomalies, and optimize system behavior.
Key Functions of the Digital Twin
- Lighting control. Artificial lighting is dynamically adjusted based on occupancy and daylight availability, resulting in approximately 70 percent reduction in lighting energy use.
- Ventilation and air conditioning. Airflow and cooling output are continuously adapted to occupancy and outdoor temperature, reducing HVAC energy consumption by approximately 12 percent.
- Predictive cooling optimization. Cooling demand is forecast using weather data and occupancy schedules, improving HVAC efficiency by an additional 7 percent.
- Maintenance support. Early signs of equipment inefficiency, such as abnormal power draw, are detected and reported before failure occurs.
Results
Following the retrofit, total building energy consumption decreased by approximately 30 percent, from about 165 to 115 kWh per square meter per year, despite the building already outperforming typical benchmarks prior to renovation. Keppel emphasizes that the digital twin played a critical role in coordinating system level improvements and maximizing their combined impact.
Remaining energy demand of approximately 2 percent is offset through on site solar generation and renewable energy certificates, maintaining the building’s net zero energy status.
Additional Benefits and Replication
Facility management efficiency improved through unified monitoring and faster anomaly detection, reducing downtime and unplanned interventions. Based on the success of the project, Keppel is developing a corporate digital twin standard for application across its property portfolio in Asia and Australia.
Singaporean government agencies have referenced Keppel Bay Tower in revisions of green building standards and incentive programs, demonstrating that digital twins can enable economically viable retrofits of existing buildings. In 2024, the project was recognized as a national benchmark following an in depth review by Reuters.
The Keppel Bay Tower case confirms the digital twin’s role as the central coordination layer of a smart building. Importantly, the project demonstrates that digital twins are not limited to new construction but can deliver substantial value in retrofit scenarios. The initial investment of approximately 2.6 million USD is expected to be recovered through energy savings and increased asset value.
6. Conclusion
The development of digital twin technologies is opening fundamentally new opportunities for the construction industry and real estate operations. The international experience reviewed in this article demonstrates that the digital twin has evolved from a theoretical concept into a practical tool capable of delivering measurable value.
In Europe, the primary focus lies on sustainable development objectives, where digital models support the creation of energy efficient and environmentally responsible buildings integrated into smart city ecosystems. In the United States, business driven goals such as operational efficiency, cost reduction, and risk management serve as the main drivers of adoption, supported by industry consortia and large technology providers promoting standardization and best practices. In Russia, the initial phase of adoption is characterized by the establishment of regulatory foundations and the introduction of information modeling as a basis for future digital twins, alongside pilot projects at the city scale. Asian countries demonstrate the most extensive level of adoption, ranging from individual buildings to entire megacities, highlighting the scalability and versatility of the digital twin concept.
The findings indicate that digital twins will play an increasingly significant role throughout the entire building lifecycle. During the design phase, they enable higher accuracy and improved coordination among stakeholders. In the construction phase, they support enhanced process control and optimization. During operation, digital twins increase transparency, efficiency, and safety in asset management. Importantly, real time feedback from building use introduces a new feedback loop, whereby operational performance data captured in the digital twin can inform the design of subsequent building generations.
Several challenges remain, including the need for stable data standards, reduction of implementation costs, development of qualified personnel, and assurance of cybersecurity for digital infrastructure. Nevertheless, current trends such as increasing computational capacity, advances in artificial intelligence, and the expansion of the Internet of Things strongly support continued adoption. According to industry estimates, approximately 70 to 80 percent of major international developers and property managers are already experimenting with digital twin technologies in various forms [6], while governments increasingly embed these tools into urban digital transformation strategies.
In the near future, the digital twin is likely to become a defining element of the modern building. Future generations of construction professionals including engineers, architects, and facility managers are expected to treat digital twin based management as a standard professional practice. Building occupants will benefit from improved transparency, awareness, and interaction with their built environment, while buildings themselves will become more adaptive, sustainable, and comfortable.
In conclusion, a digital twin should not be viewed as an end in itself, but as a means to achieve clearly defined objectives related to quality, efficiency, and sustainability. Global experience suggests that successful implementation begins with a specific, measurable goal, such as energy reduction, safety improvement, or service quality enhancement, followed by the targeted application of digital modeling tools. A conscious, goal oriented approach supported by reliable data and cross disciplinary collaboration is essential for unlocking the full potential of digital twins in the built environment.
Ultimately, all stakeholders benefit from this approach, including designers and builders through improved predictability, operators through reduced failures and lower costs, and most importantly, end users who live and work in more intelligent, safe, and sustainable spaces.
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