The new 99.99% Service Level Agreement applies to clusters using the Provisioned Control Plane, improving on the previous 99.95% SLA. This higher reliability is measured with finer granularity to better support critical mission workloads.
Additionally, the 8XL scaling tier doubles the API server capacity of the previous 4XL tier, providing resources suitable for ultra-scale AI/ML training, HPC, and large data processing. Both advancements are broadly available in AWS regions offering Provisioned Control Plane clusters.
Source & further reading
Amazon EKS announces 99.99% Service Level Agreement and new 8XL scaling tier for Provisioned Control Plane clusters ↗Source published 2026-03-20. This report was prepared with AI assistance from the linked primary-source material. Claims and limitations should be checked against the original announcement or research.